Find answers to common questions about GPS tracking
A GPS tracker is a device that uses Global Positioning System (GPS) satellites to determine the precise location of a vehicle, person, or other asset. Our VT05 GPS tracker continuously monitors your vehicle's location and transmits this data via cellular network to our servers, allowing you to track your vehicle in real-time through our app or web platform.
GPS tracking works in 4 steps: 1) The GPS module in the tracker receives signals from GPS satellites, 2) It calculates the exact location (latitude, longitude), 3) This data is transmitted via cellular network (using the included Airtel SIM) to our servers, 4) You can view the location on our mobile app or web platform from anywhere in the world.
Yes! Our GPS tracker works anywhere in India where there is cellular network coverage. We use Airtel SIM which has excellent coverage across all states, cities, towns, and most remote areas. The GPS satellites provide global coverage.
Our VT05 GPS tracker works with all types of vehicles that have 9V-36V DC power supply. This includes cars, bikes, motorcycles, scooters, trucks, buses, pickups, tractors, autos, e-rickshaws, and any other motor vehicle.
Our GPS tracker provides accuracy within 5-10 meters in open areas with clear sky view. In dense urban areas, under trees, or in underground parking, accuracy may vary slightly but remains reliable. The tracker also uses cellular tower data as backup for improved accuracy.
No, professional installation is not required. Our VT05 GPS tracker is designed for easy DIY installation. We provide a complete wiring kit and detailed installation guide. Basic electrical knowledge is helpful. If you prefer professional installation, any local auto electrician can install it in 30-60 minutes.
Installation typically takes 30-60 minutes for someone with basic electrical knowledge. If you're doing it yourself for the first time, it might take a bit longer. The process involves connecting 3-4 wires to your vehicle's electrical system.
The GPS tracker should be installed in a hidden location inside your vehicle. Common locations include: under the dashboard, behind plastic panels, under seats, in the trunk area, or inside the glove box. Ensure the location has access to power and doesn't obstruct the GPS signal.
Yes, you can move the GPS tracker to another vehicle. Simply disconnect it from the current vehicle and reinstall it in the new vehicle. The tracker will continue to work with the same app account. Update the vehicle details in the app after moving.
You can track your vehicle using: Android smartphones, iPhones, iPads, tablets, laptops, and desktop computers. Our tracking software is available as mobile apps (Android & iOS) and web platform that works on any modern browser.
Yes! You can login to the same account from unlimited devices. This means family members can all track the vehicle using their own phones. You can also create sub-accounts with limited access if needed.
Our software stores 3 months (90 days) of complete route history. You can playback any trip from the past 3 months, view stops, calculate distances, and generate detailed reports.
Available alerts include: Geo-fence entry/exit, Overspeed, Ignition ON/OFF, Power disconnect (tamper), Low battery, SOS button, Vibration/movement, Parking alerts, and more. You can customize which alerts you want to receive via app notification, SMS, or email.
The VT05 GPS Tracker package (₹3999) includes: GPS Tracker Device, Airtel SIM Card (1 year recharged), GPS Software (1 year free), Engine Relay, Complete Wiring Kit, Installation Guide, Warranty Card (1 year), and Free All India Delivery. No hidden charges!
After the first year, the annual subscription (software + SIM recharge) costs ₹2400/year. This includes continued access to all tracking features, mobile apps, web platform, and SIM data for uninterrupted tracking.
If you don't renew the subscription, the SIM card will expire and the tracker will stop transmitting location data. You won't be able to track the vehicle until you renew. The tracker device itself will continue to work - just renew anytime to resume tracking.
We accept multiple payment methods: UPI (GPay, PhonePe, Paytm), Bank Transfer/NEFT, Cash on Delivery (COD) available in most cities. Contact us for the most convenient payment option for you.
We provide 1 year replacement warranty on all GPS trackers for manufacturing defects. If your device has any manufacturing issue within 1 year of purchase, we will replace it free of cost. Warranty doesn't cover physical damage, water damage, or electrical damage caused by wrong installation.
To claim warranty, contact us via WhatsApp or call with your order details and describe the issue. We may ask for photos or videos of the problem. If it's a valid warranty claim, we will ship a replacement device free of cost. Return the defective device via courier.
First, check if the device has power (LED blinking). Check if the SIM is not expired. Ensure the device is in an area with cellular coverage. If issues persist, contact our support team via WhatsApp or call. We provide 24/7 technical support.
You can reach our support team through: WhatsApp: +91-7004533213, Phone: +91-7004533213, Email: info@alikegps.com. Our support team is available Monday-Saturday 9AM-7PM, with limited support on Sundays for urgent issues.
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